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Privacy Policy

Effective October 4, 2026

This policy explains how information is handled through shamanzanny.com, operated by Hilom LLC dba Bahay Hilom, including inquiries, session scheduling, and the online store.

Information you provide

When you contact us, request a session, apply for training, or place an order, the relevant form or service may ask for your name, email address, phone number, message, appointment preferences, billing or delivery details, and order information. If you voluntarily share personal goals or health-related information for a session, that information is used to respond to your request and prepare for the service.

Please do not send medical records, identification documents, full payment-card details, or other sensitive information through the general contact form, chat, or ordinary email. This website is not an emergency service.

Website technology and cookies

The website and embedded scheduling, form, chat, and store services may process technical information such as IP address, browser or device details, pages visited, and cookie or similar identifiers. These technologies can support site operation, appointments, shopping carts, security, and service performance. Browser settings can limit or delete cookies; doing so may affect booking or checkout functions. Contact us for questions about the technologies used on a particular service.

How information is used

  • Responding to inquiries and communicating about requested services.
  • Managing appointments, training applications, enrollment, orders, and payment-related records.
  • Preparing for services and maintaining relevant business records.
  • Operating the website, resolving technical issues, protecting against misuse, and meeting applicable obligations.
  • Sending updates or marketing you have requested or subscribed to, subject to applicable consent requirements and your communication choices.

Service providers and sharing

The website uses GoHighLevel / LeadConnector technology and connected services for functions such as hosting, forms, scheduling, communication, and commerce. Information submitted through these functions is processed through the relevant service providers. Payments are handled through the payment service presented during checkout; do not send card details to us by message.

Information may be disclosed to people and providers helping fulfill your requested service, when you authorize a disclosure, or when needed to comply with applicable law or protect legal rights and safety. The service provider’s own privacy terms may also apply to its processing.

Retention and security

Information is kept as needed for the purpose for which it was provided and for relevant business, accounting, dispute-resolution, and legal obligations. The required period can vary by record. No internet transmission or electronic system can be guaranteed completely secure. For questions about a particular record or a request to remove information, contact us.

Your choices and requests

You may ask to access, correct, or delete information you have provided, or ask about its use. We may need to verify your identity and may retain information where required or permitted by applicable law. Privacy rights and available options depend on your location and circumstances.

You may unsubscribe from promotional emails using the link in the message. If you receive text messages from us, follow the opt-out instructions provided in those messages. Essential appointment, order, or service communications may still be needed to fulfill an existing request.

Other websites and children

Links to Hilot School, social platforms, or other websites lead to services with their own privacy practices. This policy does not control those services. This website is intended for adults and is not directed to children under 13. A parent or guardian who believes a child has submitted personal information should contact us.

Contact and updates

For privacy questions or requests, contact Hilom LLC dba Bahay Hilom using our contact page or call (808) 285-8818 in Honolulu, Hawaiʻi. Please identify the request without including unnecessary sensitive information. Updates to this policy will be posted here with a revised effective date.

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